CONSULTATIVE SERVICE PLATFORM

Say hello to your new customers. Personally.

For brands with a complex sales and service process, Talkative's intelligent channels empower your agents to engage and convert your high-value customers.

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Live chat
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Video chat
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Cobrowse
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Chatbot
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Callbacks
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Social & SMS
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Live Chat
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Video Chat
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Cobrowse
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Chatbot
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Callbacks
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Social & SMS
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TALKATIVE IN ACTION

Tailored around your customers, your team, and you

Forget cookie cutter chat widgets and stale customer service. Talkative blends into your brand's customer journey and dynamically offers customers the right channels at the right time.

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Enable your team to offer an outstanding service. Talkative gives your advisors the channels and tools they need to offer an instant consultative experience.

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Transform your customer contact center into a profit center. Talkative gives you the reporting and analytics tools to call the most important shots with ease.

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USE CASES

Customer service, support, and sales
solved in one platform

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Virtual Shopping

30% increase in average order value

Deliver video chat experiences to attract, engage, and sell to your digital customers.

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Consultative Service

20% chat-to-sale conversion rate

Offer live chat, video chat, social media, and cobrowse to guide, assist, and convert.

consultative support

Consultative Support

75% increase in agent availability

Deploy AI chatbots to initially guide customers and triage common queries.

CHANNELS

Pick and choose the channels that work for you

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Live Chat

Instantly engage customers with the most flexible platform available.

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Video Chat

See your customers smile with real time video interactions.

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Cobrowse

Guide your customers on-screen as if you were side-by-side.

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Chatbot

Initially guide your customers and assist with common queries.

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Web Callbacks

Drive more inbound calls from your website.

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Social Messaging

SMS/MMS, WhatsApp, Facebook, Twitter and more.

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You’re better off getting Talkative

Talkative’s Consultative Service channels empower your team to achieve astounding results, including:

95%

positive approval rating from video chat customers.

500%

increase in customer live chat interactions.

30%

increase in average order value for video chat shoppers.

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WHY TALKATIVE

Forget customer service software

Talkative’s Consultative Service Platform was built for every brand that wants to honor their high-value customers with a truly human digital experience.

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CUSTOMERS

Discover Talkative in action

INTEGRATIONS

Deep integration without the delays

Need an integration? Talkative can tie together your website, app, and back-office systems with ease.

PRICING

Pricing plans to suit your brand

Pick your plan and start delivering a truly powerful Consultative Service Experience.

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CUSTOMERS

Pricing plans to suit your brand

Pick your plan and start delivering a powerful consultative experience.

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Team

$199/month
What’s included:
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Live Chat
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Video Chat
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Screenshare & Cobrowse
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Web Callbacks
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Web Calling
Business hours support
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Business

$499/month
Everything in Team plus:
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Chatbot
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Live Training
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Social Media Messaging
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Mobile App Integration
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Video Recording
Business hours support
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Enterprise

Request a quote
Everything in Business plus:
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Custom Integrations
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Customer Success Manager
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Contact Centre Integration
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Sentiment Analysis
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Telephony Features
24/7 Business support
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Trusted by leading names, loved by their customers

Enough about us. Let's hear about you.

If you want to offer your customers a more personable and profitable online journey, book your Talkative demo now.

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