Transform the way your brand uses Twitter for social media customer service. Connect Talkative's enhanced live chat, chatbot, and video chat and enable your agents to better engage, serve, and sell.
Twitter lets organizations and brands keep customers up-to-date and engaged - whether by tweets or direct messages.
With Talkative’s Twitter integration, you can offer chat, bot, and even video interactions through Twitter’s direct messaging functionality - all within one centralized dashboard.
It means you can reach more Twitter customers than ever before.
Offer instant face-to-face communication inside Twitter’s Direct Messages, all thanks to Talkative’s video chat.
Securely communicate within the DMs of your customers’ favorite social network - all in the same window as your other live chat conversations.
Deploy a Talkative social media chatbot that can take care of any repetitive Twitter Direct Messages.
Next, escalate the most valuable interactions to chat, video, or voice - all instantly available inside Talkative.
To get started with this integration, get in touch with your Talkative Account Manager.
For new customers who want to learn more about how you can integrate Twitter and Talkative, get in touch below.
If you want to offer your customers a more personable and profitable online journey, book your Talkative demo now.