PRICING

Make every interaction personable and profitable

Pick your plan and start delivering a truly powerful Consultative Service Experience.

Monthly

Annually

Team

$199/month
What’s included:
Tick box
Live Chat
Tick box
Video Chat
Tick box
Screenshare & Cobrowse
Tick box
Web Callbacks
Tick box
Web Calling
Business hours support
Start now

Business

$499/month
Everything in Team plus:
Tick box
Chatbot
Tick box
Live Training
Tick box
Social Media Messaging
Tick box
Mobile App Integration
Tick box
Video Recording
Business hours support
Start now

Enterprise

Request a quote
Everything in Business plus:
Tick box
Custom Integrations
Tick box
Customer Success Manager
Tick box
Contact Centre Integration
Tick box
Sentiment Analysis
Tick box
Telephony Features
24/7 Business support
Learn more

Team

$229/month
What’s included:
Tick box
Live Chat
Tick box
Video Chat
Tick box
Screenshare & Cobrowse
Tick box
Web Callbacks
Tick box
Web Calling
Business hours support
Start now

Business

$579/month
Everything in Team plus:
Tick box
Chatbot
Tick box
Live Training
Tick box
Social Media Messaging
Tick box
Mobile App Integration
Tick box
Video Recording
Business hours support
Start now

Enterprise

Request a quote
Everything in Business plus:
Tick box
Custom Integrations
Tick box
Customer Success Manager
Tick box
Contact Centre Integration
Tick box
Sentiment Analysis
Tick box
Telephony Features
24/7 Business support
Learn more

Monthly

Annually

Team

£149/month
What’s included:
Tick box
Live Chat
Tick box
Video Chat
Tick box
Screenshare & Cobrowse
Tick box
Web Callbacks
Tick box
Web Calling
Business hours support
Start now

Business

£399/month
Everything in Team plus:
Tick box
Chatbot
Tick box
Live Training
Tick box
Social Media Messaging
Tick box
Mobile App Integration
Tick box
Video Recording
Business hours support
Start now

Enterprise

Request a quote
Everything in Business plus:
Tick box
Custom Integrations
Tick box
Customer Success Manager
Tick box
Contact Centre Integration
Tick box
Sentiment Analysis
Tick box
Telephony Features
24/7 Business support
Learn more

Team

£179/month
What’s included:
Tick box
Live Chat
Tick box
Video Chat
Tick box
Screenshare & Cobrowse
Tick box
Web Callbacks
Tick box
Web Calling
Business hours support
Start now

Business

£449/month
Everything in Team plus:
Tick box
Chatbot
Tick box
Live Training
Tick box
Social Media Messaging
Tick box
Mobile App Integration
Tick box
Video Recording
Business hours support
Start now

Enterprise

Request a quote
Everything in Business plus:
Tick box
Custom Integrations
Tick box
Customer Success Manager
Tick box
Contact Centre Integration
Tick box
Sentiment Analysis
Tick box
Telephony Features
24/7 Business support
Learn more

Monthly

Annually

Team

€179/month
What’s included:
Tick box
Live Chat
Tick box
Video Chat
Tick box
Screenshare & Cobrowse
Tick box
Web Callbacks
Tick box
Web Calling
Business hours support
Start now

Business

€449/month
Everything in Team plus:
Tick box
Chatbot
Tick box
Live Training
Tick box
Social Media Messaging
Tick box
Mobile App Integration
Tick box
Video Recording
Business hours support
Start now

Enterprise

Request a quote
Everything in Business plus:
Tick box
Custom Integrations
Tick box
Customer Success Manager
Tick box
Contact Centre Integration
Tick box
Sentiment Analysis
Tick box
Telephony Features
24/7 Business support
Learn more

Team

€199/month
What’s included:
Tick box
Live Chat
Tick box
Video Chat
Tick box
Screenshare & Cobrowse
Tick box
Web Callbacks
Tick box
Web Calling
Business hours support
Start now

Business

€499/month
Everything in Team plus:
Tick box
Chatbot
Tick box
Live Training
Tick box
Social Media Messaging
Tick box
Mobile App Integration
Tick box
Video Recording
Business hours support
Start now

Enterprise

Request a quote
Everything in Business plus:
Tick box
Custom Integrations
Tick box
Customer Success Manager
Tick box
Contact Centre Integration
Tick box
Sentiment Analysis
Tick box
Telephony Features
24/7 Business support
Learn more
Video Chat
Live Chat
Cobrowse
Screenshare
Offline Email
Web Calling
Web Callbacks
Multilingual Translation
Social Media Messaging
(Facebook, Twitter, Instagram)
Social Media Plus (WhatsApp, SMS)
*Includes additional consumption costs.
*Includes additional consumption costs.
Chatbot
Social Media Chatbots
*May include additional consumption costs.
*May include additional consumption costs.
Telephony

Platform

No-code Widget Designer
Queuing & Routing
Scheduled Interactions
Agent Workloads
Interaction Data
Signed Interaction Data
Customer Journey Insights
Browser-based Agent Console
Agent Mobile App
Chat Monitoring
Supervisor Dashboard
Historical Reporting & Analytics

Integrations

Google Analytics
Salesforce
*Additional costs may apply
Microsoft Dynamics
Mobile App Integration
*Additional costs may apply
Custom CRM Integrations
REST API
Contact Centre Platforms 

Support

Response Times
Standard business hours
Standard business hours
24/7
Training Documentation
SLA
Live Training
*Additional costs may apply
Chatbot Consultancy
*Additional costs may apply
Custom Integrations 
Legal Assistance

Data & Security

Two-Factor Authentication
Regional AWS Infrastructure
Variable Data Retention Policy
Delete Interactions
Block Customers
PCI Compliance
GDPR Compliance
HIPAA Compliance
Extract Data Via SFTP/API
File Transfer Controls
Interaction History
Voice Recordings
Video Recordings
*Additional costs may apply
SSO
IP Whitelisting

FAQ

Here are some of the most common queries about deploying Talkative

What counts as an interaction?

An interaction is an entire customer contact as measured in Talkative’s interaction logs. For example, a 15 minute video chat is one interaction, a WhatsApp conversation that includes 12 messages is one interaction.

Can I use just one of Talkative’s features?

Yes, you can! Talkative is easily configured to just offer certain contact channels. Get in touch to let us know what channels would best complement your business.

Can I trial the enterprise version?

Yes, you can. Just speak to our team and we can provide proof of concept trials. From there, you can test the Talkative solution and develop a business case.

What payment options do you offer?

You can sign up for Talkative via credit card or bank transfer.

Do you accept payment in other currencies? 

Yes. Although USD, GBP and EUR are most common, we do accept a wide variety of other currencies. Get in touch with us for more information.

What does chatbot consultancy mean?

‘Straightforward’ chatbots can easily be configured in minutes. However, consultancy can be required for more advanced workflows, especially where customer API integration work is required. Contact us for a free quote if you have any questions.

Can I upgrade packages?

Yes, you can. Simply get in touch with the team to discuss the extra options you’re interested in.

What support do you offer on the free trial?

The free trial is a chance for you to test the product and our support. We'll do our best to help you out during a free trial, however we do not contractually support you until you sign up for a paid plan. Typically we'd advise free trials for internal testing, and a paid plan if you are going live with real customers/users.

Trusted by brands worldwide

Enough about us. Let's hear about you.

If you want to offer your customers a more personable and profitable online journey, book your Talkative demo now.

G2 5 star logoSalesforce AppExchange logo